Equipment transport
An equipment transport website that books the haul
Last updated
The short answer
An equipment transport website should let a contractor say what machine they need moved, where from and where to, and when. TowSitePros gives you a transport page and a request form with scheduled dates and a notes box for machine details, and each request becomes a job you can quote and track.
Planned hauls, not emergencies
Equipment transport is usually planned, and the load is a machine rather than a car. A contractor moving a skid steer, a mini excavator or a mower to the next site often knows a day ahead, wants a price first, and cares whether your trailer can take the machine and whether you can load it where it sits.
That changes what your page should do. Lead with the categories of equipment you move and the trailer you use, show real photos of your rig, and invite a request that names a day, not only an emergency.
What contractors want to know about your rig
They want the trailer and truck described in their language: a tilt deck, a deckover or a lowboy, how long the deck is, what the ramps are like and whether you have a winch to load a machine that will not run. They also want to know what you will not carry.
Say the biggest machine you will move in your own words, and confirm the details by phone before you commit. If a load might be oversize, ask the customer to call so you can check what applies for your route, instead of listing rules on the page.
- The kinds of machines you move: skid steers, mini excavators, backhoes, mowers, lifts, forklifts, compressors
- The trailer type and deck length, and whether you carry ramps and a winch
- Whether you can load on soft ground or a steep site
- The biggest machine you will take, stated by you, not by a form
What a transport request should collect
The machine, the two addresses and the date. The request form has a scheduled choice, a preferred date and time, a pickup location with notes and a destination. It has no fields built for equipment, so the notes box carries the machine details, and the Other service choice is there if you switch it on.
Tell people what to write there: make and model, whether it runs under its own power, tracks or wheels, roughly how big it is, and what the loading site is like at both ends. A gate code, a soft yard or a low branch belongs in the notes too.
Account customers, purchase orders and the paper trail
Contractors and rental yards often pay on account. Record who is paying and their purchase order or reference on the job, and file repeat customers under an account, so a standing customer is easy to tell from a one-time one. An account can require a reference before a job is saved, which stops you doing a haul you cannot bill.
Each account gets a monthly statement you can export, and the reports split contract work from retail. Card payment is not processed in the product: you paste your own pay-online link, or invoice in the tool you already use.
Know where to say no
Be honest about what your rig can carry. If your trailer tops out at a compact machine, say so and tell anyone with something bigger to call, so you can say no or refer them on. A clear limit saves a wasted trip to a yard.
For anything that needs special handling, ask the customer to call instead of relying on a form. The site starts the conversation, and you decide what you can move.
Frequently asked questions
Can customers request a future date?
Yes. The form has a scheduled option with a preferred date and time. The job then carries that request so your dispatcher can plan around it.
Is there a field for equipment weight?
No. The form has vehicle fields shaped for cars and a notes box. Your transport page should tell customers to describe the machine in the notes, and you confirm the details by phone.
Can I run transport and towing from one site?
Yes. You can list towing, flatbed, heavy-duty and other services together, each on its own page, and every request lands in the same job queue.
Can a customer cancel a scheduled haul?
Yes, until the truck is on scene. The customer can cancel from their tracking page and say why. Dispatch is told at once, and the reason is stored on the job, so a changed plan does not turn into a lost phone message.
See what your towing website would look like
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