Watch the truck, not the clock
A private page, texted to your customer, that answers the only question they have: where is my truck?
For the driver you are going to help
Overview
Somebody on the shoulder of a highway at night does not want to download an app or create an account. They want to know a truck is coming, roughly when, and that a human will answer if they call. TowSitePros texts them a link the moment the job is logged, and the link answers all three, then keeps answering as the job moves.
Dana, your tow
LiveWe got your request
A dispatcher is looking at it now. Stay somewhere safe.
The text that went out
Acme Towing: We got your flatbed request for I-40 exit 214. Follow your truck here: acme.tow/track/…
Simulation of the real page. Your name, your colours, your number.
Try it
This is a simulation of the page, running through a job. Tap a step to jump to it. The real one carries your company name, your colours and your phone number, and the truck on the map is your truck.
Open the demo on its own page if you want to send it to somebody, or look at it on a phone.
What you get
A link, not an app
Sent by text (with the customer's consent) and by email. Nothing to install, no password, no account. It works on any phone and opens straight to their job.
The truck on a map
While the driver is on the way the customer watches the truck move and sees the arrival time you set. If the customer has also shared their location, the page adds a distance-based estimate that says how it was worked out. When the driver's phone goes quiet, the page says the position is a few minutes old instead of pretending.
Told at every step
We got your request. Unit 2 is coming. On the way. Arrived. Done. Each moment is a text and a change on the page, so the customer never has to ring for an update.
A human, two taps away
Your phone number is the biggest button on the page. Below it, a short message to the driver: "I am in the blue car by the gate." It lands on the driver's page and phone.
They can cancel, and say why
Until the truck is on scene the customer can cancel from the page and tell you why. Dispatch is told at once, by text if you gave us an office number, and the reason is on the job.
Then it becomes the receipt
What was done, what it cost, when, by which unit. A print button, and your pay-online link (Stripe, Square, PayPal, whatever you use). We record that they opened it; the money never touches us.
The rating that becomes the review
One tap to rate the service and an optional comment. The rating comes to you, and every customer who rates is offered your Google review link once you have added it.
Private by design
The link is the only key. The page is never indexed, expires after 30 days, and you can revoke it. It never shows your notes, the driver's number, or anybody else's job. Texts stop the moment the customer replies STOP.
What the customer never sees, and what we never claim
- The customer sees the quote and the final price, never your internal notes, your margins or your other jobs.
- Texts are only sent to customers who agreed on your form or told your dispatcher so. That consent belongs to your company.
- The distance-based estimate appears only when the customer has shared their location and the truck has a fresh position. It is a straight-line-times-road-factor estimate, labelled as one. It is not a promise and the page never presents it as one. Your own arrival time always comes first.
No contract, unlimited users and drivers, your domain stays yours.