Small towing companies
A website for a small towing company you run from your phone
Last updated
The short answer
A small towing company needs a website that brings calls in and a dispatch tool light enough to run from a phone between jobs. TowSitePros builds the site, logs each job, texts your driver a link instead of asking for an app, and charges one flat price per site of $99 a month with unlimited users and drivers.
What one to five trucks actually need
At this size you are the dispatcher at two in the afternoon, the driver at two in the morning and the person answering the phone in between, sometimes in the same hour. The tools have to fit that, which points to a short list: a website with tap-to-call on every page, a page for each service and town, a way to log a job in a few taps, and a way to hand it to a driver without a phone call.
Anything beyond that is weight you carry. A small shop does not need a call center screen or a fleet map with forty icons, and it does not need software that takes a week to set up.
Running dispatch from a phone, safely
You can log and assign jobs from a phone in a browser, and the driver side needs no app. Log a job while the caller is still talking, put a quote and arrival time on it, and assign a unit, and the driver gets a text with a link to the job. If you are the driver, your unit has a standing link that lists everything assigned to you, which you can save to your home screen.
Do it when you are stopped. Mount the phone before you roll, let a call go to voicemail while the truck is moving, and call back from a safe place. Position sharing runs only while a job is active and the page is open, so it is not a tracker on your whole day.
What the flat price covers, and what happens if you grow
The price is per site, not per user, driver or truck, currently $99 a month. Add every driver you have, or a part-timer for the weekend, and it stays the same. There is no setup fee and no contract, and there is a 7-day free trial that takes your card at sign-up and charges nothing until the trial ends.
If you ever leave, your domain and your content go with you, every report exports to a spreadsheet, and every job can be pulled out through the API. There is nothing to be locked into, which matters more to a small shop than any feature.
Missed calls when you are the only one
The biggest leak in a small shop is the call you cannot take because you are hooking a car. Publish the hours you really keep, keep a request form on every page as a second door, and call back the moment you are safely stopped. A customer who can see the job on a tracking page is far less likely to ring again to ask where you are.
What this will not do for a small shop
It does not process card payments, run motor-club digital dispatch, or handle impound and lien paperwork. You paste your own pay-online link and customers pay there. If motor club or impound work keeps your trucks busy, keep the system that handles it and log those jobs here.
Texts to customers need a texting provider and your confirmation that the customer consent is yours to hold. That is a short setup, and it is what stops the where is my truck calls.
Frequently asked questions
Do I need a dispatcher to use this?
No. One person can log jobs and assign trucks from a phone. The driver gets each job by text, and the customer gets their updates automatically once texts are on.
Is there a phone app to download?
No. You use it in the phone's browser, and drivers use a text link. There is nothing to install and nothing for the driver to log into.
What if I only have one truck?
It still fits. You get the website, the job log, the driver link and the customer tracking page. Growing to more trucks changes nothing about the price.
Can I see the site before I pay?
Yes. You can preview a site for your shop first, and the trial gives you 7 days to try it. A card is collected at signup so the account keeps running afterward.
Can a spouse or part-time driver use it too?
Yes. Users and drivers are unlimited at the same flat price per site. Add whoever answers the phone or drives on a busy weekend, and the price does not change.
See what your towing website would look like
TowSitePros is $99 a month. 7-day free trial: your card is set up when you start, nothing is charged until the trial ends, and cancelling before then costs you nothing.
See your siteSee pricingNo contract. No setup fee. You keep your domain.