Motorcycle towing
A motorcycle towing website riders can trust
Last updated
The short answer
A motorcycle towing website should tell riders you load bikes properly and ask for the details that change the job: the bike, whether it rolls, and where it is. TowSitePros has motorcycle towing as its own service on your site and request form, and lets you record which of your trucks can carry a bike.
What riders look for before they call
They look for proof you have moved a bike before. A rider whose motorcycle is down worries about scratches, straps on the wrong parts and being talked down to, and a page that treats the bike as a bike, not as a small car, earns the call.
Name the kinds of bikes you carry, and only the ones that are true: cruisers, sport bikes, touring bikes with saddlebags, dual-sport bikes, scooters, trikes. A heavy touring bike and a lightweight scooter are different loads, and riders know it. Some bike calls also follow a fall or a crash, so put a line near the top: if anyone is hurt, call emergency services first, then call you.
How a bike is loaded, and what your page can say about it
However you do it, say how. A bike is normally carried upright on a flatbed or a motorcycle trailer, held by a wheel chock and tie-down straps, ideally with soft loops where the straps meet the bike so nothing gets scratched. If you use a lift or a ramp, say that instead.
Show real photos of your own loading gear in the site gallery, on the About page. A rider who can see your chock and your straps is far more reassured than one reading the word careful.
What to ask about the bike
The form has motorcycle towing as its own choice, with year, make, model and color, pickup, destination and a notes box. The drive-type field is built for cars, so the notes carry the rest. Ask riders, on your service page, to put the important things there.
- Does it start, roll and steer?
- Is it upright, on its side or in a ditch?
- Is the key available, and is the steering locked?
- Is there crash damage that affects loading, such as a bent fork or wheel?
- Is it leaking fuel or fluid, and is it in or near traffic?
- Does the rider need a ride too?
Dispatch, and the question of the passenger seat
You record each unit by type, including motorcycle and flatbed, and a motorcycle tow shows a hint favoring those types. If you assign a truck that does not fit, the screen says so and you can still go ahead. The driver gets the job by text, with navigation and status buttons and a place for the rider to leave a message.
Be honest about whether you can carry the rider. If your truck has one seat, say so, so the rider can plan for a ride, and be honest about the bikes you will not load because you lack the equipment.
A record for the scratch that was already there
Photos at pickup and drop-off are filed on the job, which is the record you want if a scratch is ever questioned. Give a real arrival time when you take the call, since the tracking page shows the time you set and, when the rider has shared their location, a labeled estimate, so a rider standing next to a hot bike is not left guessing.
Frequently asked questions
Is motorcycle towing a separate service on the site?
Yes. It is its own choice on the request form and can have its own page on your site. You switch it on only if you offer it.
Can I mark which trucks carry bikes?
Yes. Each unit can be recorded by type, including motorcycle and flatbed. A motorcycle job then shows a hint when the truck picked does not fit.
Does the request form collect the rider details?
It collects name, phone, an optional email, the bike details, pickup and destination, and notes. The rider can agree to texts about their request at the same time.
What if the rider is hurt or the bike is in traffic?
The page should tell them to call emergency services first. The request form is not a substitute for that, and it is not built to handle an emergency on a live road, so keep a safety line above the phone number.
Can I show real photos of my loading gear?
Yes. The About page carries a photo gallery you upload and arrange, so you can show your truck, your chock and your straps rather than stock images.
See what your towing website would look like
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